Kentucky: State Launches New Website for Medicaid and Public Assistance Programs. The Cabinet for Health and Family Services launched Benefind, a new web portal through which residents can enroll in Medicaid, Supplemental Nutrition Assistance Program and the State’s cash assistance program. Program enrollees can also use Benefind to renew benefits, check benefit amounts, report changes, upload verification documents, check claim status, make claim payments and receive electronic notices. The rollout of Benefind comes shortly after Governor Matt Bevin (R) announced plans to dismantle kynect, Kentucky’s State-based Marketplace, and transition to HealthCare.gov by the end of the year.
This latest development in Kentucky comes as the state shifts from a state-based health benefit exchange (kynect) to a federally supported state-based exchange. Benefind allows Kentucky residents to enroll online in Medicaid as well as the state’s supplemental nutrition assistance and cash assistance to families with children programs.
Benefind appears at odds with the Patient Protection and Affordable Care Act’s “no wrong door” policy that requires a single application to determine eligibility for subsidized individual plans sold on all state health benefit exchanges as well as for state subsidy programs such as Medicaid and CHIP. It’s contained at ACA Section 1413, titled Streamlining Of Procedures For Enrollment Through An Exchange And State Medicaid, Chip, And Health Subsidy Programs.
With its own portal for Medicaid eligibility as well as for individual plans offered on the exchange, the Bluegrass State won’t have a single application door but rather two: one offered though the state health benefit exchange and another through its Benefind web portal. The Benefind portal will also refer applicants to the exchange portal if it determines their household income potentially qualifies them for enrollment in an exchange plan, Vickie Yates Brown Glisson, Kentucky’s health and family services secretary, told state lawmakers.
While perhaps not compliant with the ACA’s single, no wrong door policy, Kentucky’s model may address problems in some state exchanges getting Medicaid-eligibles quickly qualified and enrolled in coverage due to difficulty interfacing with state Medicaid computer systems.
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